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Overview:

Managing project communications is an important responsibility  for project managers. It helps ensure that all the project stakeholders have the information they need to understand and perform their roles and responsibilities. This course provides skills development training in creating a project communication plan, managing communications and monitoring communications.

What You'll Learn how to: 

 Select appropriate communications management tools and techniques for initiating, planning, executing, monitoring, and controlling a project.

 Create a communications management plan

 Describe the communications model and the dimensions of communication that influence the effectiveness of project communications.

 Identify and analyze the project stakeholder communication needs

 Create a communications matrix

 Identify the appropriate communications technology for the project

 Manage communications between the project stakeholders

 Report on project status

 Monitor communications to ensure proper information is reaching the project stakeholders with the required format, timing, and content

Agenda / Schedule - Time & Activity Management:

1.Introduction to Project Communications

Importance of communications

Goals of communications

Roles & responsibilities

The communications framework

2.Plan Communications Management

Developing the communications management strategy

Developing processes for creating, distributing, storing and disposing of project communications

Communication methods

Determining the stakeholder communications requirements

Creating the communications management plan

3.Manage Communications

Communication technologies

Communication methods

Project management information systems

Project reporting

Managing meetings

4.Monitor Communications

Identifying barriers to communications and addressing them

Monitoring and resolving stakeholder issues

Managing stakeholder expectations

What is included in the fee:

This hands-on workshop includes instruction and student exercises that reinforce the learning of strategies, tools and techniques presented in the workshop. Participant receives:

15 hours of interactive training

Online  quizzes

Course manual with all instructional content

Case study

Participant exercises

Instructor access outside course hours

15 PDU 

Certificate of completion