Managing Project Teams and Stakeholders

Ways of Working

Course Description

Course provides skills development training in creating a project human resource management plan, estimating resources, acquiring resources, developing and managing the project team. The program also includes strategies for identifying stakeholders, creating a stakeholder engagement plan, managing stakeholder engagement, managing stakeholder expectations, monitoring stakeholder engagement and ultimately achieving stakeholder satisfaction.


What's included

  • 15 hours of interactive training
  • Online quizzes
  • Course manual with all instructional content
  • Case study
  • Participant exercises
  • Instructor access outside course hours
  • 15 PDUs (Ways of Working - 10, Power Skills - 3, Business Acumen - 2)
  • Certificate of completion


Instructor information


Ms. Maggie Hryhorenko


This program is provided by National Project Management Inc., a PMI Authorized Training Partner and International Project Management Training firm providing training all over North America, including many international locations. We deliver our training programs primarily through Universities and Colleges, and also through industry organizations. We have significant expertise in delivering specialized training programs in project management in every sector. Our instructors include technical expertise such as professional engineers and executive project managers with a comprehensive understanding of industry. Our instructors are also Project Management Professional (PMP) Certified providing extensive experience in project management techniques.

The course instructor is Ms. Maggie Hryhorenko. She is PMP certified with over 20 years experience managing projects, portfolios as well as large-scale programs in the information technology sector. She has experience in implementing PMO , Governance plans, analysing and streamlining processes, providing customized client/server and web based solutions, and process re-engineering implementations.

Maggie possess solid leadership, coaching and training experience as an instructor with National Project Management for more than 10 years.


Course Learning Outcomes

Upon successful completion of the course, the student will be able to:

  • Create processes for planning, acquiring, developing, and managing the project team
  • Create a project resource management plan
  • Define the human resource needs for the project
  • Create a project organization chart
  • Staff the project team
  • Develop and manage the project team
  • Select appropriate communications tools and techniques for managing the team and stakeholders
  • Select appropriate stakeholder management tools and techniques for identifying stakeholders, managing and monitoring their engagement a project
  • Create a stakeholder engagement plan
  • Identify specific stakeholders for a project
  • Categorize project stakeholders by interest and influence on a project
  • Create techniques for stakeholder engagement
  • Manage stakeholder engagement towards meeting the project objectives


Course Topics (Day 1)

1.  Introduction to managing project teams and stakeholders

  • Definitions
  • Goals of managing teams and stakeholders
  • Roles & responsibilities


2.   Planning for Human Resources

  • Developing the resource management approach
  • Creating a project organization chart and job descriptions
  • Creating techniques for motivating the project team for best performance
  • Developing a project team charter
  • Creating the resource management plan


3.  Estimating What Team Resources Are Required

  • Estimating the type and quantity of resources required to complete all the project activities
  • Creating a resource breakdown structure to categorize resources
  • Defining the assumptions for the resources estimates


4.   Acquiring Resources

  • Techniques for acquiring project team members
  • Staffing the project team
  • Staff assignments


5.  Developing the Team

  • Co-location
  • Virtual teams
  • Team communication technology
  • Training
  • Developing trust
  • Team building
  • Recognition and rewards
  • Team assessments


6.      Managing the Team

  • Performance reviews
  • Managing conflict
  • Decision making
  • Emotional intelligence
  • Influencing
  • Leadership


Course Topics (Day 2)

1.  Identifying Stakeholders

  • Understanding who are stakeholders on projects
  • Techniques for identifying the project stakeholders
  • Classifying project stakeholders
  • Creating the stakeholder register


2.  Planning for Stakeholder Engagement

  • Creating strategies to engage all classification of stakeholders
  • Creating a stakeholder engagement matrix
  • Creating a stakeholder engagement plan


3.   Managing Stakeholder Engagement

  •  Setting growing rules
  • Using interpersonal and team skills
  • Required communications skills
  • Managing stakeholder issues
  • Creating and using an issues log


Cancelation policy/Refund policy

Registration fee will be fully refunded provided written notice is received more than 5 working days before the course start date. No refunds will be extended for later cancellations, but a substitute may attend. In the event of course cancellation, our liability is limited to the full refund of the course fees paid.


Risk-Free (Money-back Guarantee)

After the first day of the training, if the participant doesn’t believe that the course will provide the value that is being promised, a full refund will be provided.


**Special Notes

Claim code will be provided to students by the instructor on completion of the course

Event Registration Terms and Conditions

Please see the PMI-CTT Event Registration Terms and Conditions here.


It is no longer possible to register for this event

It is no longer possible to register for this event


Type of category: Courses

Type of activity: Ways of Working

Date: May 13th to May 14th, 2024

Hour: 9:00AM to 5:00PM

# of PDUs: 15


Members: $599.00

Non members and Guests: $899.00