PMI CTT's Events

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Non PMI-CTT chapter members, to register CLICK HERE

Overview:

Course provides skills development training in creating a project human resource management plan, estimating resources, acquiring resources, developing, and managing the project team. The program also includes strategies for identifying stakeholders, creating a stakeholder engagement plan, managing stakeholder engagement, managing stakeholder expectations, monitoring stakeholder engagement and ultimately achieving stakeholder satisfaction.

What You'll Learn how to: 

Create processes for planning, acquiring, developing, and managing the project team

Create a project resource management plan 

Define the human resource needs for the project 

Create a project organization chart 

Staff the project team

Develop and manage the project team

Select appropriate communications tools and techniques for managing the team and stakeholders 

Select appropriate stakeholder management tools and techniques for identifying stakeholders, managing and monitoring their engagement a project

Create a stakeholder engagement plan 

Identify specific stakeholders for a project

Categorize project stakeholders by interest and influence on a project

Create techniques for stakeholder engagement

Manage stakeholder engagement towards meeting the project objectives

Agenda / Schedule - Time & Activity Management:

1.Introduction to managing project teams and stakeholders

Definitions 

Goals of managing teams and stakeholders

Roles & responsibilities

2.Planning for Human Resources

Developing the resource management approach

Creating a project organization chart and job descriptions

Creating techniques for motivating the project team for best performance

Developing a project team charter

Creating the resource management plan

3.Estimating What Team Resources Are Required

Estimating the type and quantity of resources required to complete all the project activities

Creating a resource breakdown structure to categorize resources

Defining the assumptions for the resources estimates

4.Acquiring Resources

Techniques for acquiring project team members

Staffing the project team

Staff assignments

5.Developing the Team 

Co-location

Virtual teams

Team communication technology

Training

Developing trust

Team building

Recognition and rewards

Team assessments

6.Managing the Team 

Performance reviews

Managing conflict

Decision making

Emotional intelligence

Influencing

Leadership

7.Identifying Stakeholders

Understanding who are stakeholders on projects

Techniques for identifying the project stakeholders

Classifying project stakeholders

Creating the stakeholder register

8.Planning for Stakeholder Engagement

Creating strategies to engage all classification of stakeholders

Creating a stakeholder engagement matrix

Creating a stakeholder engagement plan

9. Managing Stakeholder Engagement

Setting growing rules

Using interpersonal and team skills

Required communications skills

Managing stakeholder issues

Creating and using an issues log

What is included in the fee:

This hands-on workshop includes instruction and student exercises that reinforce the learning of strategies, tools and techniques presented in the workshop. Participant receives:

15 hours of interactive training

Online quizzes

Course manual with all instructional content

Case study

Participant exercises

Instructor access outside course hours

15 PDU 

Certificate of completion